Digitalisation and formalisation are projected by the Government as a solution to the Indian economy’s problems. However, digitalisation has further damaged the unorganised sector without formalising it. Demand has been shifting from the unorganised to the organised sector. Given that the organised sector is more capital intensive than the unorganised sector, this demand shift has resulted in decrease in employment generation, greater inequality and shortage of demand, which have led to the economy slowing down. However, since the size of the unorganised sector is not independently estimated, it is invisiblised in the data.
The promotion of digital technology as an apolitical solution for urban problems is a class politics – of interests that drive global consultant firms, technology providers, big bureaucracy, and vendor networks. It seeks to simultaneously obscure the nature of urban problems as well as the social-class dimension of ‘smart’ urbanism. The Smart City Mission is a part of the toll-booth model of urbanisation: the outsourcing of traditional urban government functions to the hands of state-private corporate entities, the expropriation of public assets and the privatisation of public goods and services, and the creation and policing of exclusive networks and enclaves – in order to generate opportunities for rent extraction (tolls).
The ongoing inroads of digital technology into health through the National Digital Health Mission (NDHM) are the latest chapter in the now nearly hundred-year-old discourse on the role of technology in health, on what protects and improves public health. The history of public health and medicine shows that countries managed to improve the health of their populations, achieve health equity and universal health care (and not simply universal health coverage) without the most advanced technologies. NDHM fits into the ‘Gates approach’ to global health, leveraging ‘Universal Health Care’ in the interests of the makers and owners of (digital) technology and capital.
After almost eight decades since independence, the state of India’s school education remains in complete disarray. Though a significant number of children of school-going age have been herded into schools, the learning levels remain dismal in spite of very low bars set to assess them. In this situation, there is a wholesale push for edtech by the cartel of Capital and ‘non-profits’ (funded by Capital), with the State providing a massive boost for the commercialisation and privatisation of schools. While education will be a casualty, this policy promises savings for the State and profits for Capital.
If education is more than merely offering ‘content’, online education is very far from a serious teacher’s idea of reasonable education. Among other things, it ignores the role of the peer group in collective learning; the role of social diversity in learning; the importance of providing students equal access to institutional resources; the scope for students to escape socio-political fetters and the disadvantages of their ‘homes’ by physically entering a place of learning; and the importance of beyond-classroom learning in the collective life of a physical institution. The actual results of online learning have been dismal. Yet, instead of training more teachers, lowering the costs of higher education and widening its reach, the emphasis is on making education a commercial commodity.
Official claims that digitalisation will eliminate fraud, remove unwanted intermediaries, and seamlessly and rapidly transfer funds to the intended beneficiaries are not borne out in practice. Instead the digitalisation drive has automated exclusions, increased opacity for NREGA workers and other beneficiaries, lengthened the ‘last mile’, and placed workers at the mercy of Aadhaar. Further, introducing more digital systems cannot solve the core problem of insufficient funds, which is a political decision.
The dominant discourse is that ‘digital’ provides for greater efficiencies, opportunities and ‘democratisation’. However, the period of increasing digitisation in India has also been a period of growing poverty, and growing disjunction between the Growth Domestic Product (GDP) and employment. ‘Digitalisation’ is continuously generating exclusion for vast numbers: persons without smartphones, or without digital skills, or living in areas where digital infrastructure is poor; persons unable to authenticate using Aadhaar, for various reasons; workers replaced by automation, robots and artificial intelligence; workers trapped in precarious ‘gig’ employment, without security or rights; and so on. Those who are left out of vikaas (development) are no longer citizens with entitlements and rights, but mere labharthis waiting for doles to be handed out to them at the whims of the political class. It remains to be seen what deeper crises unfold now and what kind of social resistance arises to confront this onslaught.
The champions of digitalisation claim that “India is upgrading – from an offline, cash, informal, low productivity economy to an online, cashless, formal, high productivity economy.” In fact, the manner in which digitalisation is being imposed on various sectors of India’s predominantly informal economy does not bring about true formalisation or raise the productivity of the vast majority of working people; rather, it serves to enrich the corporate sector, including global corporations, at the expense of that vast majority.